CYBER CONTROL, LLC

"Watching Your Networks"

24/7/365 Global Service and Support for Wireless, Broadband, Media, and Telecommunications Technology

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ABOUT CYBER CONTROL


To provide cost-effective technical resources and expertise to maximize the success of new and existing business enterprises.

Through the use of talented individuals that inherently know and appreciate the end user’s position with the technology they themselves use, we provide customer satisfaction levels above traditional call centers, and build end-user confidence in our Service Bureau Support.

Multiple operation nodes for voice and data services, nationally diverse employee locations and Internet based connectivity allow us to offer services with robustness, disaster recovery and dependability beyond the capacity of traditional brick and mortar centers.

To harness the technical talents of highly-skilled individuals in North America and provide a superior grade of customer service and satisfaction by applying the latest Internet technologies to increase efficiency, share knowledge and experience, minimize resolution time and foster teamwork with no physical boundaries as we strive for perfection.

An executive and management team that has been providing superior customer service for decades has converged to create a modern form of customer care, a Technical Support Service Bureau. An acquired wealth of combined professional experience is now being transformed into a next generation concept, fostering growth though hands-on education.

CYBER CONTROL is a 7 year old US based global technical service bureau with a "follow the sun" 24/7 worldwide coverage, managed by our global NOC and Data Center in Las Vegas, Nevada: CCNOC.NET. We have a knowledge base built from over a quarter million successful trouble ticket resolutions across multiple platforms, carriers, and hardware. That means documented experience in managing highest service levels for any combination of wireless, broadband, and telecommunications technologies; and with our new proprietary Network Monitoring Service CYBOS/CYBOX, we fix problems for our Clients before they notice them. We manage our Client base in Europe and America with a US based tier one, two, and three support team that is backed up by our Globally Connected/US Managed Engineers in Mexico and the Far East.


OUR TEAM


Tanik Narumit

Chairman & Co-Founder

Corporate Operations and Finance, interface with legal and accounting liaisons, and investor/funding relations.

George J. Cisler

President & Co-Founder

Oversee Marketing and Business Development, daily operations, product and systems engineering, guidance, training and overall technical effectiveness.

Margaret Lick

Operations Director & Manager

Onboarding of new clients, Marketing, and Business Development with focus on revenue retention and adherence to company policies.

Ernesto Miro

Chief Engineer

Lead Software Engineering and Business Development, server operations, product and systems engineering and implementation, guidance, training and overall technical capabilities.

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OUR SERVICES


Cyber Control's management team has from ten to thirty-five years of extensive business experience with specific expertise in various forms of communication systems, customer based systems, hardware, network connectivity, information, technologies, infrastructure and Service Bureau Management with emphasis on superior supervision, training, coaching and customer support. Our American and world wide engineers are motivated to provide superior Tier-1 and Tier-2 Technical Support and service based upon their inherent skill sets that are matched to their educational program, professional career path, experience and language skills.

OUR MONITORING PRODUCTS


Medium Cybox


  • Model
    Netgate DFF - 2200
  • Features
    Multiple ISPs
  • SImultaneous Devices
    1-100 Devices Max
  • Firmware
    PfSense OS
  • Ethernet Port Type
    GE (10/100/1000Mbps)
  • Ethernet Ports
    2
  • USB Ports
    1
  • Processor Model
    Intel® Atom™ C2338
  • Processor Speed
    1.7 GHz
  • RAM
    2GB DDR3
  • Flash Memory
    4GB eMMC
  • Power Adapter
    100v-240v ~50-60Hz (Compatible Worldwide)
  • Volt Input
    12V 2A
  • Brand
    Netgate
  • Warranty
    1 year hardware warranty
  • OpenVPN
    Multi-VPN Capable

Pico Cybox


  • Model
    Raspberry Pi 2B
  • Features
    VoIP MOS
  • SImultaneous Devices
    Stand-alone network device
  • Firmware
    Raspbian
  • Ethernet Port Type
    Fast Ethernet (10/100Mbps)
  • Ethernet Ports
    1
  • USB Ports
    4
  • Processor Model
    ARM Cortex-A7
  • Processor Speed
    900 MHz
  • RAM
    1 GB
  • Flash Memory
    16 GB
  • Power Adapter
    100v-240v ~50-60Hz (Compatible Worldwide)
  • Volt Input
    5V 2A
  • Brand
    Raspberry
  • Warranty
    90 Day Limited Warranty
  • OpenVPN
    Multi-VPN Capable

Micro Cybox


  • Model
    E1200 V2
  • Features
    No PfSenese / 1 ISP
  • SImultaneous Devices
    1 - 10 Devices Max
  • Firmware
    DD-WRT
  • Ethernet Port Type
    Fast Ethernet (10/100 Mbps)
  • Ethernet Ports
    4 LAN 1 WAN
  • USB Ports
    0
  • Processor Model
    BCM5357
  • Processor Speed
    300 MHz
  • RAM
    32MB
  • Flash Memory
    4MB
  • Power Adapter
    100v-240v ~50-60Hz (Compatible Worldwide)
  • Volt Input
    12V 0.5A
  • Brand
    Cisco Linksys
  • Warranty
    90 Day Limited Warranty
  • OpenVPN
    Single-VPN Capable

OUR CLIENTS


Cyber Control has an exclusive contract with a personal and material tracking product portfolio, providing technical support, tracking services and back-office system functionality. Powered by GPS and GSM technologies, our engineering expertise is utilized from product testing, evaluation and performance to daily operation and locality reporting.

We also have an exclusive contract to provide all call management, technical support and sales engineering services for a nationwide insurance broker with a unique mixture of traditional insurance products, legal services, money transfers and international connectivity products to specific markets.


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Basic Information

1-855-564-5800

1-702-788-9500

1-702-478-2788

ccnoc@cybercontrol.us

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